What a disappointment. The strap with the carabiner lasted about 2 weeks, and we weren't even using it to attach it to anything! The strap frayed and pulled out of the case. Then, the zipper broke, the plastic teeth can't hold up to usage. Big bummer when you consider the cost and shipping...
Hi Designer Mom,
We're very sorry to hear about your experience with our products. While we strive to achieve excellence, we do understand that issues can happen. That's why we offer a 100% guarantee on all of our products.
We encourage you to reach out to us at email@example.com and assure you that we will do everything we can to make sure you are completely taken care of!
Again, I apologize, and we look forward to helping you out further!
This was my second order & I orders (3) more charms, one of which was out of stock & came in. Very unhappy because a charm was missing when I opened the box. I paid for (3). Asthma, Pollen & Diabetes. Pollen charm was not enclosed in my box. Very disappointed. I hope this will be rectified as I will not pay for another Pollen charm that was already bought & paid in full.
We are extremely sorry to hear this was an issue for you. I have put in another order for you to get you your Pollen charm just now, so you should receive it in a few days.
Again, I'm sorry for the inconvenience, and please know that you can contact firstname.lastname@example.org for ANY issues you have and we will make sure you are completely taken care of!
Was happy to receive this charm, should HV ordered on my first order. A needed addition. Ty
I want to thank you guys for having your products available to us parents that worry sending our little ones to school having all types of allergies and not being there every step of the way. This bracelet and charms truly helped calm my anxiety. My little one starts a new school which they aren’t familiar with her food allergies.. I recommend any parent that kids have allergies to buy your products.. will be buying more to make sure they are always on hand! Thank you once again !
I ordered this bracelet after coming across your site, it is for me an adult. My main concern was would it fit, so I took a chance & once received it is just as described. I put it together & put it on my wrist which is small for an adult & it fit perfectly. I am so happy. Now to order (1) more alert & hopefully the one I need also that is sold out will come back in. Thank you very much & I have shared this with all my family, & friends.
These bracelets are a great way for children to feel more comfortable with their allergy. They are so cute and friendly. I would so recommend.
Shows delivered to my mailbox which is locked… never received. Sent email. No response . No refund
I'm very sorry to hear you never received your package. We have no record of your reaching out to us, so I apologize if there was some confusion. Please feel free to reach out at email@example.com and we are more than happy to assist you.
I apologize for the inconvenience and we look forward to hearing from you and making it right!
Bought these two weeks ago and have been using it since and so far there’s no leak. The bottle is very convenient and small that i can even put in my jeans pocket. My son is also using it in school and so far he is satisfied with it.
This bracelet will help so much as my 3 yo transitions back to school. It's cute too and we love that it's adjustable.
My son loves his allergy bracelet! It is a great reminder for teachers and daycare providers as well as something fun for him to wear and talk about his food allergies. Easy to take on and off and comfortable to wear.
We love this case for my son's school bag.
I developed food allergies as an adult and needed something small to throw it into my purse. It's a great case - I haven't seen anything in my search that is as compact. It carries both my auvi-q, small bottle of Benadryl and some benedryl chewables. I did see lots of reviews that the ribbon for the carabiner fraying. I can see that happening. I hope the next model doesn't have that ribbon.
Just arrived and upon opening the box, it was just as we expected. Sleek design with all the tools she will need in one convenient case!
Love that there is a tomato allergy option! We were able to get all of the charms we need.
We’ve used Allermates for years. We like how bright and kid-friendly their bracelets are. Plus, the icons are noticeable and easy to identify. Perfect for elementary students. (We’ve also used and love their med cases and lunch boxes!)
Great design and size. I also had an issue where the strap that holds the clip started to come off. I notified customer service and they sent a new one out the same day. I was very happy with their prompt resolution of the issue.
I like this new cases. It’s great that it has a spot for predosed antihistamines. I like that there is room for an ice pack now too
We like this case for Auvi-q injectors. It has a velcro flap that you can slip over a belt and wear. My only complaint is that the carabeener is attached with a small ribbon like loop, which ripped very easily on the first one we bought. But this is a good case for my teenager. He's not embarrassed to carry his meds with this.
Love the size of the case and the fact that it has two ways to attach. My daughter is only 2, so I like how I can attach it to my purse without giving up purse space. Had a small issue with one case and customer service was awesome and they made every effort to correct issue. Would definitely recommend!
Before using of course i wanted to wash them. I put on top rack/in small basket...well they surely melted...shapes were distorted..covers not fitting! Dosage would definitely be off..being shapes changed! No where on packaging did it say not DW SAFE! I was so looking forward to using them 😞
Thank you very much for the review and tip to our customers. We will certainly look at putting that on future packaging!
In the mean time, we have placed another order for your bottles just now, so you should receive them in just a few days. We don't want you to miss out!
Thanks again, and feel free to reach out if you have any further issues whatsoever. We're here to help! :-)
I bought this carrying case to store my son's EpiPens and Benadryl medication. It is spacious enough to accommodate all that plus there is still room. I like that it comes with a card to record his medical information and emergency contacts as well as an instructional card on how to administer the EpiPen and signs of an allergic reaction. It gives me great peace of mind knowing that anyone would be able to follow the instructions in his case to help him in the event of an allergic reaction.
Right size and perfect for hot heat.
My son was recently diagnosed with Celiac disease, so I bought the Gluten Awareness Bracelet for my son to wear anytime he's not in my care and in my watchful eye of what he's eating. He loves wearing the armband, and his teachers at school and church have appreciated the visual reminder about his dietary needs.
Everything you need, one spot. Thank you for offering this product, it’s perfect!
I like the charms but it really should say TREE NUT. People without allergies will not know the difference between peanut and tree nut with this charm. People have made this comment for a few years. Why have you not changed it?