Thank you for your interest in AllerMates!
Get answers to your most frequently asked shipping questions below. Or, if you'd prefer, send us an email at help@AllerMates.com, and we'll be happy to assist you.
How much will I pay for shipping?
Shipping Rates: Our shipping rates are calculate by the size of your order.
Shipping: Regular Delivery Rates
Orders up to $15 = $3 for shipping
Orders $15 and more = $5 for shipping
Shipping zones outside of the Continental US may be a bit higher.
Shipping: Rush 2 Day Air Delivery Rates:
All orders = $15
Which carriers do you use?
All orders within the United States ship UPS or USPS.
When will my order ship?
Most of our orders ship the next business day. Any order placed after 8:00 am EST may not be processed until the NEXT business day (So, if you place an order on Friday at 10:00am EST or later, it may not be processed until Monday morning). Weekends and US holidays are not counted as business days.
How long before my order arrives?
If you choose Regular Delivery, your package may take 4-10 business days to arrive. If you choose Rush Delivery, your package will be sent the next business day via 2 Day Air.
While most orders arrive in a very timely manner, shipping times cannot be guaranteed. Delivery delays can occur due to weather, USPS or UPS errors or other factors beyond our control.
Orders being shipped to a military address, P.O. Box, Hawaii, Puerto Rico or U.S. territory address will ship via Priority Mail. All shipments are insured and traceable.
Orders going to a PO Box or military address can only be shipped via Priority Mail (Regular Delivery inside the U.S. option) and cannot be shipped via our Rush Delivery option.
Do you ship outside of the U.S.?
We now offer shipping to Canada. Here are the rates.
Canada Shipping: Regular Delivery Rates
Up to $19.99 = $9.99
20.00 to 29.99 = $11.99
30.00 to 39.99 = 14.99
Please note Canadian orders with a value above $20.00 may very well be subject to additional custom fees.
We do not offer any other international shipping at this time. However, we do partner with organizations in other countries that carry our products. Please check out our where to buy page or email help@AllerMates.com, and we'll be happy to see if we have a partner near you.